Patient Enrollment Specialist, Bilingual, Spanish and English

This is a Hybrid Role located in Mesa, Arizona

The candidate hired for this role must be bilingual and proficient in communicating in both English and Spanish, verbal and written, due to business needs.

Job Overview

The Patient Enrollment Specialist aids in the identification, outreach, pre-screening, and scheduling of potential clinical research participants. As an extension to the Avacare study teams, this position will embed with study teams to support the identification and scheduling of eligible patients into clinical trials.

Key Responsibilities

• Recruits clinical research subjects for multiple studies by answering inbound calls and outbound calls daily

• Enters all qualifying and potential patients into company database

• Works effectively to schedule appropriate subjects for screening visits

• Ability to read and understand protocols and informed consents for clinical trials, and assess subject eligibility criteria

• Communicates effectively with patients, management, and other team members

• May perform other duties not specifically listed in this job description as assigned by their immediate supervisor

Required Knowledge Skills and Abilities

• Proficient in communicating in English and Spanish both written and verbally (Required)

• Exceptional organizational skills, a keen attention to detail and thorough follow through

• Strong proficiency in Microsoft Office programs (Outlook, Word, Excel, Adobe)

• Ability to use software to develop organized information sources and to provide a variety of reports

• Excellent verbal and written communication skills

• Ability to handle multiple tasks simultaneously and efficiently with precision and ability to adapt to changes in responsibilities and workloads

• Must be professional, possess a high degree of urgency and self-motivation, and have a strong work ethic

• Knowledge of HIPAA compliance, federal regulations and good clinical practices (GCP)

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $33,200.00 - $49,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.