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Director of Information Systems

Aplica ya
Mapa de ubicación: Northborough, Massachusetts, United States Full time R1289367

Descripción del trabajo

Position Summary:

Responsible for the planning, directing, implementation and timely deployment of information systems and technology solutions for the business. Supports information systems and information processes to meet client deliverables. Ensures information security, compliance and proper change management of information systems.

The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. AllCare Plus Pharmacy reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Primary Responsibilities:

Expert in the business information systems, data requirements and functionality Oversee information systems and proactively recommend changes to scale to the growth of business, users, and clients Lead technology efforts to include planning, implementation, and assessments Perform data security assessments on proposed or current solutions Lead HIPAA risk assessments for the business and any related remediation items Lead Security assessments for the business Communicate any risks and audit reports to the business leader with solution plans Prepare and present financial analysis for solutions and processes of information systems Responsible for updating business continuity plan and annual testing reports Lead proof of concept and new technology initiatives Audit and ensure compliance of information systems with accreditation and best practices (i.e., ISO 9001, ISO 27001/27002) Direct technological research by studying organization goals, strategies, practices, and user projects Complete projects by coordinating resources and timetables with user departments and data center Recommend information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, anticipating requirements

Additional Responsibilities:

Maintain professional and technical knowledge Contribute to team effort by accomplishing related results as needed

Required Qualifications:

Associate’s Degree or above Minimum 5 years of related experience Strong MS Office knowledge

Preferred Qualifications:

Experience in healthcare Experience in compliance and data security Knowledge of ISO 9001, 27001, 27002 and GxP standards Experience leading initiatives and projects

Professional Competencies:

Business Skills and Knowledge

  • General Management

Demonstrate analytic and problem solving skills, and understand the impact of individual

decisions on other parts of the organization and the environment.

  • Financial management

Understanding of financial analysis, reimbursement techniques and strategies, and

financial outcome measures. Application of financial analysis and planning to achieve

organizational objectives.

  • Human resource management

Understanding of the rights and protection of employees, effective workforce planning,

and performance management.

  • Organizational dynamics and governance

An understanding of governance structures and the ability to foster trust and effectively

support governance systems and achieve organizational goals.

  • Strategic planning and marketing

Setting organizational direction and strategies based on an understanding of the market

and market forces, and communicating an organization’s capabilities and strengths to


  • Information management

An understanding of how technology can be used to promote managerial and clinical

efficiency and improve health care delivery. The ability to effectively manage

information resources and plan for future needs.

  • Risk management

Knowledge of liability and compliance regulation, the ability to employ strategies to

mitigate risk, avoid malpractice and plan for disasters.

  • Quality improvement

Application of techniques that continually improve the quality of care provided, patient

safety, organizational performance, and the financial health of the organization.

Knowledge of the Health Care Environment

  • Health Care Systems and Organizations

Demonstrate an understanding of how the various components of the health care

system is organized and financed, and how they interact to deliver medical and health


  • Health Care Personnel

Understand the professional roles, responsibilities, and values of the range of health

care professionals in order to foster effective relationships and promote an optimal care


  • The Patient’s Perspective

Understand the patient experience, demonstrate a commitment to patients’ rights and

responsibilities, and ensure that the organization provides a safe environment for

patients and their families.

  • The Community and the Environment

Monitor trends in the local and national environment to the delivery of care,

demonstrate a familiarity with the regulations impacting health care delivery, and

understand the impact of public policy decisions on cost, quality and access to care

Communication and Relationship Management

  • Relationship Management

The ability to build and maintain relationships with internal as well as external

stakeholders that are anchored in trust and where decision-making is shared.

  • Communication Skills

Be able to utilize verbal, written and presentation skills to communicate an

organization’s mission, vision, values and priorities to diverse audiences.

  • Facilitation and Negotiation

The ability to move a group toward a conclusion, guiding the group collectively through

substantive discussion, compromise and consensus.


  • Leadership Skills and Behavior

The ability to exercise appropriate leadership styles and behavior, employ critical

thinking skills, and advocate for the organization and its values in the community and

public policy arena.

  • Organizational Climate and Culture

Foster a culture that values diversity, promotes teamwork, and engenders a

commitment to the purpose and values of the organization.

  • Communicating Vision

Establish and communicate a compelling vision for the organization that guides strategy

formulation and direction.

  • Managing Change

Be able to promote organizational development and continuous improvement, and use

systems thinking to enact change in complex organizations.


  • Personal and Professional Accountability

Practice and advocate ethical decision-making and actions, promote patients’ rights and

responsibilities, effectively manage stress and personal resources, and act in accord with

professional roles and norms.

  • Professional Development and Lifelong Learning

Participate in proactive career planning and continually update professional knowledge.

  • Contributions to the Community and Profession

Mentor or coach others in the workplace, provide service to the community that

improves community health status and standards of care, and adds to the professional

body of knowledge by teaching, research or other means.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.

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