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Key Account Manager

Aplica ya
Mapa de ubicación: Moscow, Russian Federation Full time R1247116

Descripción del trabajo

Key Account Manager is responsible for cooperation with the key clients. KAM manages the account, builds strong relationships with the client, identifies challenges or opportunities, and finds ways to assist with these challenges. Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.

Key Responsibilities:

  • Understands the key priorities of the client to achieve or exceed the assigned revenue and growth goals in assigned account(s).
  • Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities.
  • Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to client's complex business issues.
  • Identifies and leads the pursuit of the targeted new business and contract expansion opportunities
  • Constantly monitors client satisfaction with contracted deliverables and works with other teams to achieve and maintain a high level of customer satisfaction.
  • Mentors less experienced members of sales team on selling, account management and negotiations skills.
  • Proactively works with global and regional account management in the pursuit of multi-country opportunities.

Skills, Education and Experience Required:

  • Solid and extensive (min. 6 years) commercial experience in sales (account management and/or solution sales) with responsibility for managing complex deals with customers
  • Experience in consulting, market research or healthcare industry is highly desirable
  • Strong knowledge of pharmaceutical industry
  • Strong commitment to achieve and exceed assigned goals
  • Motivated and able to demonstrate initiative
  • Excellent negotiation and consulting selling skills
  • Proven expertise in account planning and accurate sales forecasting
  • Proven execution ability under tight deadlines and pressure
  • Excellent presentation skills
  • Other key personal attributes include creative and solution-oriented mindset, self-motivation, energy, and resilience
  • An attitude to working collaboratively and effectively with others in and across the team to accomplish goals
  • Fluent English  (written and spoken)

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at

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