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Associate Director, Product Management

Aplica ya
Mapa de ubicación: Milan, Milano, Italy Full time R1269800

Descripción del trabajo

The IQVIA Commercial Compliance services organization is looking for an Associate Director, Product Management who will work as part of the global technology team to develop and manage HCP Engagement Services related technologies.

For the assigned product area(s), Product Manager develops roadmap, defines business requirements, and collaborates with Product Engineering ensuring the product address the business needs and commercialization of the product.

Product Manager uses inputs from various sources in developing and prioritizing business requirements and the roadmap. Candidate will have a strong background in developing and commercialization of products or solutions preferably in the Life Sciences Industry and one or more of the following areas: Event Management, HCP Interactions and CRM.

Who You Are

  • A self-starter. Motivated to learn, innovate, and grow in a dynamic environment. 
  • Customer-centric. Passionate about creating and delivering exceptional customer experiences. An innovator who will continue improving the way we serve our customers.
  • An active listener and problem solver. You're able to look through multiple lenses to drive the strategic vision forward.
  • A strong communicator with excellent written and presentation skills.
  • Technology enthusiast, leader and collaborator. Comfortable sitting at the intersection of business and technology. You're able to quickly grasp and distinctly explain technology and business concepts.  You have a proven record of being able to partner, engage, facilitate and lead technology teams to help bring solutions to life.

Responsibilities

  • Aligns with the offering management organization in the development of a technical roadmap for the products assigned
  • Drives the execution of the technical product roadmap and corresponding business requirements
  • In developing business requirements, leveraging inputs from various sources including but not limited to:
  • Own industry and business area knowledge
  • Conducts research and gather market need
  • Collaborates with account, sales, business development and implementation teams understanding the client / prospect business needs
  • Customer focus groups
  • Writes business requirements that clearly states the core business need and what is expected in the core product to support various clients, geographies, implementation and operational aspects
  • Collaborates with Product Engineering from requirements hand-off till the product delivery to ensure that product aligns with the business need and all the deliverables meets the stated acceptance criteria. This includes specifications review, input to acceptance criteria, review the solution and provide feedback, approve deliverables
  • Collaborates with offering management, sales, account and delivery teams in grooming the product roadmap, prioritizing and executing the features for each release including enhancement request process
  • Drives demonstrations, documentation and trainings to enable commercial and delivery teams  
  • Act as technology subject matter expert, supporting the solutioning of regional business opportunities 
  • Develop and maintain metrics, reporting, and insights to assess and identify offering performance, opportunities, and issues
  • Continually assess, document, and analyse progress toward offering goals and results
  • Technology leader and collaborator. You have a proven record of being able to partner, engage, facilitate and lead technology teams to help bring solutions to life.
  • Event Management and Other HCP Interactions
  • CRM experience
  • Knowledge with pharmaceutical compliance is preferred
  • Strong knowledge and experience in the development of product and/or solutions. Main focus areas:
  • Business processes, requirements definition, review/verification of the product/solutions against the requirements, commercialization

Experience/Skills

  • Solid understanding and ability to align product capability and investments with commercial models
  • Knowledge on applications running on mobile devices especially iPad, iPhone and Android devices
  • Strong skills in articulating business and product requirements that can be easily understood and consumed by various teams, this includes writing business requirements and/or specifications 
  • Experience / Knowledge working with various regions, business lines (clients, business units) in order to be able to define and prioritize global requirements that can meet the needs of various customers and their business practices in various regions.
  • Product commercialization knowledge and experience is desired and is an advantage
  • Presentation skills to demonstrate and/or present the solution, roadmap to internal / external audience
  • Ability to quickly grasp and distinctly explain technology and business concepts 
  • Detail oriented and deadline driven. You're able to make quick decisions in complex environments.
  • Ability to deal with ambiguity and change
  • Ability to work in a team environment
  • Willingness to travel when needed (20-30% travel may be necessary across Europe)

Education & work experience

  • Bachelor's degree in business administration, information technology, consulting, engineering or related field preferred or equivalent combination of education and experience
  • At least 7+ years of experience in managing product and/or solutions from definition to commercialization
  • Experience with Force.com based solutions a plus
  • Experience working with and/or implementing mobile applications especially iPad and iPhone applications is a plus

IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

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