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Associate QA Director, Clinical Research

Aplica ya
Mapa de ubicación: Mexico City, Mexico Full time R1246315

Descripción del trabajo


The IQVIA QA team is a dynamic, talented, and experienced global team that owns the global quality management system for the largest human data science company in the world. The QA function is responsible for driving compliance in a highly regulated industry through audits, functional support, issue & CAPA management, regulatory consultancy, management of data analytics and customer relationship interactions. These services ensure our clinical research activities are of the highest quality.  We proactively support our business partners and help to drive innovation.  Continuous improvement is a core capability and we value strategic thinking, creativity and operational excellence.  We seek highly motivated people who truly want to make a difference in the life sciences industry and are looking for opportunities to impact the business and be part of the solution. At IQVIA, we support our colleagues with a focus on succession planning, career progression and continuous learning.


Provide insight which is exercisable across the large part of the organization or by managing a team of managers by influencing outcomes. Oversee & coordinate assigned QA program in support of customer accounts, functional accounts, audit and inspection program, or QA quality management system at a regional and/or global level.  Provide insights, analyses and support in the assessment and promotion of compliance with regulations, guidelines, and operating procedures, risk identification and mitigation, quality, process, productivity/efficiency improvement initiatives.   Manage the quality assurance oversight of projects, assignments, training and staff.


  • Serve as the QA Contact for assigned internal/external customers and IQVIA functional areas
  • Assist in the enhancement of Quality Assurance and control policy, and risk identification and mitigation by providing consultation & recommendations to regional and Global QA Management
  • Provide guidance, interpretation, support, training, and key input to development groups for consultation and interpretation of regulations, guidelines, corporate standards, and policies
  • Host customer audits and participate in review of corrective action plans, as assigned
  • Serve as the QA Contact for assigned internal/external customers and IQVIA functional areas
  • Oversee documentation, reporting, and closure of compliance issues
  • Conduct trend analysis of audit results, provide to internal/external stakeholders as agreed, as assigned
  • Oversee proper coordination of customer-initiated audits and mock regulatory inspections, manage regulatory facility inspections, as assigned
  • Participate in or lead (cross functional) teams for special projects as assigned
  • Plan, schedule, conduct, report and close audit activities, as assigned
  • Provide Quality Assurance support, guidance and management of Quality Issues, as assigned
  • Promote the concept of quality, the principles of quality management and devise and implement quality improvements

Required Knowledge, Skills, and abilities:

  • Knowledge of word-processing, spreadsheet, and database applications.
  • Strong knowledge of pharmaceutical research and development processes and regulatory environments.
  • Considerable knowledge of quality assurance processes and procedures.
  • Strong interpersonal skills and the ability to positively influence and guide others
  • Excellent problem solving, risk analysis and negotiation skills.
  • Effective organization, communication, and team orientation and leadership skills.
  • Possess applicable experience in conducting audits, writing audit reports and analyzing audits.
  • Demonstrated ability to lead and manage multiple responsibilities.
  • Identify functional constraints and identify solutions.
  • Ability to coordinate timelines with internal customers and external vendors.
  • Ability to manage multiple activities and timelines.
  • Ability to articulate and define departmental needs and processes.
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Required Education and Experience:

  • Bachelor's Degree Required
  • 10 years Quality Assurance experience in pharmaceutical, CRA, Biotech, technical, or related area including GXP Quality Assurance experience.
  • OR Equivalent combination of education, training and experience.


At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

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