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Global Data Business Partner

Aplica ya
Mapa de ubicación: Courbevoie, France Full time R1245246

Descripción del trabajo

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.

Global Data Business Partner


Scope – Part of the French HQ Account Hub working closely with the GAD’s on two key accounts


Responsibilities

  • Global Business Partner for Information
    • End to end leadership of IQVIA’s Information business including but not limited to:
      • Protecting base business
        • Ensuring maximum value and utilisation of Information across the enterprise
        • Early Identification of risks or cancellations and development of strategies to mitigate
      • Renewing base business
        • Oversight and strategy development for all information renewals
      • Understanding data strategy to enable expansion into new markets or new offerings
      • Leveraging data assets to provide insights to enable further business development focus across account team (Global/Regional/Local)
  • Innovation
    • Leverage inputs to inform future IQVIA global data strategy
    • Leverage Information to enhance/expand/inform ongoing engagements in innovative ways
    • Identify innovative approaches from across other IQVIA accounts and broader

  • Operational Leadership
    • Ownership of Internal and External reporting on Data business for governance meetings
      • Financial metrics
      • SRM KPI reporting
      • Operational excellence KPI’s
    • Contribute to the account planning and budgeting processes
    • Contracting and MSA support
    • Sharing best practice, learnings across account teams (Global/Regional/Local)
    • Identify areas for operation efficiency and improvement
    • Supporting dispute resolution and or client satisfaction issues where necessary

  • Customer Experience
    • Improve customer experience across the enterprise
      • Ensure improvement in ease of doing business
      • Instil culture of proactivity
      • Create knowledge sharing hub
      • Clearly defined escalation routes to enable swift resolution
    • Serve as first line escalation point for issues related to Information


Our Ideal Candidate

  • At least 4/5 years’ experience, within Consulting, Customer Success, Data services…
  • Fluent in English & French
  • Exposure to international business relations and multicultural environment
  • Strong Analytics skills
  • Cross-Functional Leadership
  • Able to work both on autonomy and as part of an account team
  • Excellent customer service skills.

Why Join?

You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

It's an exciting time to join and reimagine what's possible in healthcare.

Moving healthcare forward. Together.

IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

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