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Analyst, Tech

Aplica ya
Mapa de ubicación: Bridgewater, New Jersey, United States Full time R1230612

Descripción del trabajo

Principal Accountabilities:
This position primary accountability is to balance delighting the client with a seamless integration of multiple internal workstreams and reporting structures indicative of a large organization, such as IQVIA. 
Role & Responsibilities:
•    Draft project documentation including as-is and to-be process, process narrative, change management documents, standard operating procedures, forms and work instructions.
•    Manage and track the review and approval of documents through the project.
•    Ensure that all documents are accurate, consistent with internal style guidelines, and consistent regarding clarity, flow, organization, completeness, accuracy, readability, and/or appropriateness.
•    Author, revise and reconcile documentation e.g. procedures, work instructions, forms, etc.
•    Using activity diagrams, use cases, scenarios, business analysis, flowcharts, document analysis, requirements workshops, surveys, site visits, business process descriptions, interviews, and workflow analysis to Induce and manage requirements
•    Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs
•    Driving and challenging the presumptions of business units on how they will successfully execute their plans
•    Interpreting business needs of customers and translating them into the application and operational requirement with the help of strong analytical and product management skills
•    Establishing the technical vision and analyzing tradeoffs between usability and performance needs by teaming up with developers and subject matter experts
•    Liaising between technology teams, support teams and business units
•    Using standard templates and natural language to develop requirement specifications
•    Serving as a channel between the internal-external customers and the software development team through which requirements flow
•    Communicating and collaborating Proactively with external and internal customers to analyze information needs and functional requirements and delivering Use Cases, GUI, Screen and Interface designs as and when required
•    Delivering work products throughout the project life cycle
•    Analyzing information from surveys and workshops, task analysis, and business process description
•    Conferring with project managers and system architects to define concepts and using enterprise-wide requirements definition and management systems.
•    Defining and documenting customer business functions and processes
•    Identifying, defining and documenting business needs and objectives, current operational procedures, problems, input and output requirements and levels of systems access after consulting with functional unit management and personnel
•    Analyzing the practicability of and developing requirements for new systems and upgradations to existing systems
•    Ensuring the system design is perfect as per the needs of the users
•    Helping in developing a comprehensive change in management strategy for the court
•    Maintaining wizard-driven configuration tables in the case management system
•    Participating in user acceptance testing and undertaking the functionality testing of new system
•    Assisting technically in training and coaching professional and technical staff
•    Developing a training curriculum and conducting formal training sessions covering assigned systems module
•    Acting as a team lead on designated projects or assignments and providing work direction to one or more technical or clerical staff. Workshop organization and facilitation
Minimum Education, Experience, & Specialized Knowledge Required:
•    Pharmaceutical business awareness/business domain knowledge
•    In depth knowledge of master data management processes, system, and integrations.
•    Strong knowledge of MDM systems including Reltio, Informatica, Veeva Network or Commercial Data Warehousing (CDH) systems including Snowflake, Azure, Redshift. 
•    7+ years of Business Analysis experience
•    In Depth knowledge of Computer system lifecycle and validation.
•    Familiarity with business analysis professional best practices IIBA/BCS certification highly desirable. •Influencing and Innovation skills. Education requirements
•    Familiarity with standard concepts, practices, and procedures within Commercial Pharma Industry
•    Strong verbal and written communication skills
•    Demonstrated ability to set and achieve stretch goals quickly, while possessing strong people skills
•    4-year undergraduate or more advanced degree 
•    Strong computer skills including Microsoft Visio, Project, PowerPoint and Excel as well as collaboration tools such as SmartSheet, JIRA, and SharePoint.
•    Strong SQL skills 
•    Agile / User Stories / Backlog 
•    Jira / Confluence 
•    Business acumen 
•    Challenge, negotiation and influence
•    Customer Focus & Stakeholder Management 

Additional Requirements:

Travel required: 3-4 days a month or more as required; Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. A certain degree of creativity and latitude is required.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

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