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Client Services Trainee

Aplica ya
Mapa de ubicación: Barcelona, Barcelona, Spain Full time R1225108

Descripción del trabajo

Mission

The Client Services area of ​​IQVIA is responsible for developing different actions to maximize our customers´ satisfaction, ensuring that they obtain the maximum value from all our products and services.

Responsibilities

As an intern within our Client Services team, your main objective will be to support all the team members in the following functions:

• Supporting our customers in any aspect related to our products and services

• Check that all the delivered services comply with the client's specifications in the time and quality agreed.

• Investigate, analyze and answer customer questions demonstrating a broad knowledge of the pharmaceutical market dynamics

• Internal / external incidents management

• Quantitative analysis of data and markets dynamics

Requirements

• Bachelor Degree: Market Research, Techniques, Marketing, ADE or similar

• High English level

• High Microsoft Office level

• High interest in the pharmaceutical industry

• High customer and results orientation

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

Aplica ya

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